Privacy Policy

Last updated: 22 July 2026

Aerial Now (ABN 79 172 852 830) provides aerial photography services for construction, infrastructure, and development projects across Victoria. This policy explains what personal information we collect through this website, why, and what you can do about it.

This policy covers aerialnow.com.au. Our image archive, archive.aerialnow.com.au, has its own privacy policy covering that site specifically.

Information we collect

We collect personal information when you:

  • Submit an enquiry through our contact form (name, company, email, phone, and details of your project)
  • Submit a booking through our order form (name, company, email, phone, site address, and project details)
  • Browse the site generally (via Google Analytics — see Cookies and Analytics below)

How we use it

We use this information to:

  • Respond to enquiries and quote on projects
  • Schedule and deliver booked shoots
  • Understand how the site is used, so we can improve it
  • Meet our own legal, accounting, and record-keeping obligations

We don’t use your information for anything beyond these purposes, and we don’t sell it.

Cookies and analytics

This site uses Google Analytics to understand how it’s used — which pages are visited, how people find the site, and general usage patterns. We also use Google Ads conversion tracking to understand which enquiries come from our advertising. Both involve cookies and similar technologies that collect information about your device and browsing behaviour, but not your name or contact details.

You can opt out of Google Analytics tracking using your browser settings, or via Google’s own opt-out tool: https://tools.google.com/dlpage/gaoptout.

Who we share information with

We share information with the service providers that help us run this site:

  • Google (Analytics and Ads) — for site usage data and advertising performance
  • Our hosting and email providers — to run the site and deliver enquiry emails

Some of these providers are based overseas or operate international infrastructure, which means your information may be handled outside Australia as part of their standard service operation.

We don’t share your information with anyone else, and we don’t sell it to third parties.

How long we keep it

We keep enquiry and booking records for as long as needed to meet our business, accounting, and legal obligations.

Your rights

Under the Australian Privacy Principles, you can ask us:

  • What personal information we hold about you
  • To correct any information that’s wrong or out of date
  • To delete information we no longer have a legitimate reason to keep

To do any of this, contact us at hello@aerialnow.com.au.

Complaints

If you’re unhappy with how we’ve handled your personal information, contact us first at hello@aerialnow.com.au and we’ll do our best to sort it out. If you’re not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Aerial Now
ABN 79 172 852 830
hello@aerialnow.com.au